Tag Archives: cold callers

Woodbridge County Councillor: Whats been happening 2016-17

This is the last year of the four year county council electoral cycle. Apart from the ultimately bathetic non-event of Suffolk’s devolution  – which managed to take up an extraordinary amount  of last year’s council administrative time  with absolutely no ultimate outcome – a lot of other things have happened in Suffolk over the last  12 months. Here are some of the most important to people in Woodbridge:

Agreed 20mph zone & calming in Woodbridge   Years of requests from Woodbridge Town Council, individual bodies and local residents came to fruition in February when I presented a report and a mass of supporting documentation to Suffolk’s Speed Panel – and  got through – ambitious proposals for speed calming in Woodbridge. I am grateful to the contribution of former Mayor Nigel Barrett to this and much cross-party support in managing to make this finally happen.

The overarching intentions will be:

  • to ensure that the ancient centre of Woodbridge is calmed
  • that heavy traffic is discouraged
  • that (often elderly) residents and visitors have easier access between the heart of the town and the riverside area
  • that children can walk and cycle safely to school
  • to help solve longstanding and persistent problems of heavy traffic in the Thoroughfare and surrounding streets
  • to assist in dealing with longstanding traffic related air quality problems at Melton Hill which is a designated Air Quality Management Area and an action for SCC to resolve
  • and by supporting the 20mph signage in the centre with a holistic scheme, to prevent unintended consequences of people ‘rat running’ elsewhere in the town
  • to support the Woodbridge ‘Walkers are Welcome’ initiative.

The approval of the panel, though vital, is only the first step.  All speed changes have to be put out to community consultation before current speedscan be changed and funding has to be found from a variety of sources. There will be 4 years’ Highways  funding from the County Councillor, and we will hope to draw from money for Air Quality and CIL money payable on account of local development.

Thoroughfare traffic improvement   I regrouped the Thoroughfare Working Party in November to try and tackle the continuing issues of traffic in the Thoroughfare – balancing the needs of  residents, visitors, traders, shoppers, pedestrians and (necessary) vehicle users.  Representation is from all 3 levels of council (cross-party), retailers, residents, police and highways engineers. The aim is to try and find consensus for a short, mid- and long-term plan to improve footfall and preserve the future of the Woodbridge Thoroughfare in all its aspects because it is the heart of Woodbridge and the lifeblood of the town.

There are two different issues with different enforcement needs (people driving through and people parking).

We look as if we are close to reaching a solution which can be put out to community consultation.

Woodbridge Youth Centre    Although some years ago I had been assured by Suffolk’s Chief Executive Deborah Cadman that no decision concerning the Woodbridge Youth Centre would be made without full disclosure to all Woodbridge councillors, I was called into a  meeting last summer to be told the centre  would close imminently.

The line was “we’re afraid something significant over the next year might force closure at short notice..so  we thought we’d force closure at short notice now.”

The centre had been home to many community initiatives: Not only was it home for Just 42,  there had been a youth club there for decades, The Gateway social Club for people with learning disabilities met there for 30 years, Company of 4 used it for rehearsals, it housed classes for Pilates, baby massage,  country dancing, French,  Italian, English as a second language, tai chi, as well as having a very important role in young people’s social care, and as a ‘safe house’ for children to meet parents in difficult home situations.

Suffolk County has offered the site on a long lease  if a good business case can be made within a year for a new centre, and (once Just42  was rehoused in temporary accommodation), we have got a group together to ensure that we can rebuild the youth centre on its present site as soon as possible for all users!

New rural Community Transport  – new difficulties for Bus Pass holders After Suffolk’s Conservative  administration stopped supporting scheduled bus services in many parts of rural Suffolk back in the Andrea Hill era rural dwellers have relied on a patchwork of demand responsive services.

In June these were brought together under a new community franchise offer, with the aim of rebranding and savinf significant sums (the county no longer provide free vehicles – saving some £570k (which largely voluntary bodies would have to find) – but also SCC would HALVE the community subsidy from £1.4m to £700k over the next four years) Although Suffolk was told this would create parity across Suffolk, it has instead created a postcode lottery .

While Suffolk Coastal Community Transport -operated by  previous  operators CATS  and FACTS (in Felixstowe)-  will be operating the same services as before:  a mix of Demand Responsive Transport (on which bus passes will be accepted), and door-to-door and community car services on which passes won’t be accepted (exactly as before.) in mid-Suffolk, the  franchisees no longer operate Demand Responsive Transport in their Community Transport offer – eg   Bus Passes will NO LONGER  be accepted, under-16 fares will only apply if are accompanied by an adult, and the under 18 reduction is derisory with no provision for young people to use SCC’s Endeavour card.

This leaves all people eligible for concessionary passes in mid Suffolk with the choice of accepting £100 in vouchers and no pass (for travel outside midSuffolk) or a pass that cannot be used where they live. And of course Suffolk bus pass holders from other districts cannot use them to  travel into mid-Suffolk either.

Queen’s 90th Birthday Commemorative Badges for Woodbridge Children     In the past Britain’s schoolchildren were always given a souvenir to commemorate special occasions and this year it seemed  – particularly in this time of austerity –  a good idea to revive this custom. So I funded a commemorative badge for every child in every Woodbridge school to celebrate and commemorate the Queen’s 90th birthday (2975 badges). Over the birthday week deputy Mayor Clare Perkins and I personally handed out about 2000 badges.

Suffolk Highways Maintenance  Controversy:  A new Highway Maintenance Operational Plan, and Contract extension   In the summer Suffolk’s administration agreed a new Highway Maintenance Operational Plan with contractors,  Kier,  and towards the end of 2016 extended their contract – despite their record of appalling performance.

Basically Suffolk’s administration had little option for the former  because the past Highways Maintenance plans have been a disaster, criticised by everyone, regardless of party affiliation. (And anyway, the new Plan had been running (‘trialled’) without Cabinet consent since early May.)
The good news is that it concedes that the previous way of Highways Maintenance working was unwieldy and inefficient, as county, town and district councillors across Suffolk could testify. There should now be a much more unified and strategic way of working between SCC and contractors Kier to try and make things work more efficiently than they have, meaning that the Highways small schemes backlog – created solely by this administration’s ideologically driven decision to outsource the contract in the name of efficiency savings – may clear at long, long last.
The bad news is that the mantra of ‘you’ve got to pay the market price for the work you get’ is very much to the fore, so there is no suggestion of many highways schemes being affordable any more.  (I have recently been quoted £5,000 to ‘design’ the siting of a single bollard!) Small towns like Woodbridge will no longer be able to rely on their County Councillors’ Highways budgets. Currently these are half what they were at best (mine is £6660 this year).  Yet jobs will be many times more expensive.

At county  Cabinet meeting I asked whether this was not a case of the ‘tail wagging the dog’? That this newly designed Highways Maintenance Operational Plan (the second one in a year!) had been constructed to fit the contractor because the contractor had been unable to stick to the agreed plan?(This was loudly rejected – but with little evidence).

In particular I pointed out the utter  absurdity of a private organisation mouthing the ‘you’ve got to pay the market price for the work you get’ mantra whilst providing no competition to ensure that they are offering good value for money. I was talked down, of course.

As for Kier’s  contract extension, this appeared to be for no more cogent reason than Macbeth’s “I am in blood so stepped that should I go no more, returning were as tedious as go o’er.” Again, I spoke and urged the council to return to cheap, efficient, knowledgeable in-house provision as we had in the past. Again, the quiet voice of reason was overlooked. Cassandra could take my correspondence course.

Political Make-Up of Suffolk County Council A lot of these unpopular decisions have been forced through by a wafer-thin majority: the Conservative run council has spent the last year balancing (and occasionally tipping over the edge )  of a minority administration. As we come up to the council elections the current balance is technically hung 37:37 with one vacancy . The make up is

  • Conservative: 37
  • Labour: 15
  • Liberal Democrat: 8
  • UKIP: 9
  • Green: 2
  • Independent: 3

So, if you don’t like the state of the roads, of social care, of the libraries – remember to register your dissatisfaction through your vote.  (The Suffolk LibDems county manifesto can be found here )

Another Cuts budget for Suffolk, 2017-8   Suffolk County Council’s County Budget 2017-18 was set at the beginning of February. The  Conservatives emphasised keeping spend down and how they have amassed large reserves over the past seven years of zero council tax rises.  Labour wanted to spend to preserve services and give the residents of Suffolk what they need. Lib Dems felt the Conservatives were cutting too hard but Labour were spending at the top limit of what would be possible. The Conservative’s slender majority carried the day and a further £30million will be cut from services.

Woodbridge Library petition gains 1200 signatures in 10 days  Amongst the many cuts to this forthcoming  year’s budget,  Suffolk County Council is inflicting a further £230,000 cut to the library service.  (£280,000 if we include the archives) on top of the significant cut made in this last year.

In ten days in February I got 1200 signatures in Woodbridge to amypetition which read  “We oppose any further reductions to the funding of Suffolk’s invaluable and irreplaceable library services, and urge Suffolk County Council not to make this cut. “ The people who signed were of all ages, backgrounds  and political affiliations – the eldest was 101.  The one thing they agreed on was that these cuts were unacceptable. Over and over again the signatories’  comments repeated the fact that our libraries are ‘essential’, ‘vital’, and that users want “No more cuts!”. At the budget meeting I asked  the administration, on behalf of the people I represent, to withdraw this cut. Once again, they did not listen.

Proposals for Ipswich Northern Bypass – and how each impacts on Woodbridge  Woodbridge residents may think that a Northern bypass for Ipswich has little to do with them – but the plans will bring it close. With Ipswich coming to a standstill every rush hour and every closure of the Orwell bridge, a progress report into the need for additional road capacity to the north of Ipswich, has been published (the long-proposed Ipswich Northern bypass). Initial broad route corridors have been considered for a potential link between the A12 and A14; and are:

  • an inner corridor from Martlesham to Claydon
  • an middle corridor from Woodbridge to Claydon
  • and an outer corridor from Melton to Needham Market.

All of these will impact on residents of Woodbridge. Obviously each potential corridor would have different impacts on the environment, and on the potential to support future growth. We now have to wait the next stage of study will examine route options in more detail, including traffic, economic and environmental impacts. It will also consider the extent to which the options might support potential future scenarios for housing and employment growth beyond 2031.

The very splendid cake with which the No Cald Calling zone in Morley Avenue was celebrated

First “No Cold Calling Zone” for Woodbridge  Suffolk Trading Standards and I visited every home in Morley Avenue to talk to residents about their experiences with cold callers,  to set up a ‘No Cold-Calling zone’ in the Avenue  and to supply “No Cold Calling” door stickers advertising this.

Woodbridge Library Reading challenge  400 children registered this year, 60% of whom finished  the challenge. This meant Woodbridge Library volunteers spent 250 hours helping with the scheme over the summer, and I presented 240 certificates at the award ceremony in September!!!This year I augmented the scheme by funding story-reading sessions for the children over the summer, a Dream Jar competition and a magic show to finish the afternoon off in style, once the certificates had been presented.

Planning Developments  I have, as  ever, made representations both to planners and to Highways  officers regarding proposed developments in my division where I have been concerned that the impact on county council  infrastructure and services would be unsustainable. The Gladwells and Queen’s House developments were cases in point.

County Councillor’s Surgery  My regular  monthly open access County Councillor’s  surgery in the library, now in its 7th year, continues to bring in more and more people from across an ever-wider sector of Suffolk Coastal. It is clear that  many Suffolk residents would be grateful if their own county councillors held open-access monthly surgeries. Currently I am the only one. Just saying!

Overwhelming issues are parking, speeding, road surfaces, and pedestrian problems. However I deal with problems as diverse as  deportations, youth issues,  special educational needs, disability concwens, social care crises, homelessness, charitable organisation support – and benches!

Locality Spending My Locality budget spending this year has covered such diverse grants as: new sessions for the New Horizons Lunch Club, a contribution to the Rural Coffee Caravan (which has volunteered to do sessions in parts of Woodbridge);  rent for Woodbridge premises for the head injury charity Headway; badges for all schoolchildren 16 and under in Woodbridge to commemorate the Queen’s 90th birthday; promotion and publicity materials for Woodbridge Community Circle;  support for Woodbridge Library’s reading scheme; support for the first Woodbridge Ambient Music Event; reading materials for Got to Read’s adult literacy scheme in Woodbridge; sessional funding for Suffolk Rape Crisis; in addition to a large £7000 grant to kickstart the rebuilding of the Woodbridge Youth Centre

 

What’s happening in Woodbridge (& Suffolk) – November 2016

Woodbridge has wanted 20 mph zoning for years but my work over the last year has been required to make it possible
Woodbridge has  been asking for  20 mph zoning for years .

Speed calming and the Thoroughfare have been top issues for Woodbridge  over the last weeks as I’ve been working with like-minded people  from a number of fields to try and produce a global scheme to calm and improve traffic conditions across the town.  Other issues of importance include Suffolk Norfold Devolution, now about to got to a final yea or nay vote,  and the throrny question of the new telecoms boxes at the Sandy Lane junction,

Proposed 20mph zone & Thoroughfare calming in Woodbridge   I have recently been working on initial – ambitious – proposals for speed calming in Woodbridge. These include :

  1. a) the outline of the whole-town speed calming and 20mph zoning which Woodbridge Town Council will be discussing later this evening and which will hopefully be the foundation of a document that can finally be put before Suffolk County Council’s Speed Limits Panel and
  2. b) the reforming of the Thoroughfare Working Party to try and tackle the continuing issue of the Thoroughfare, in relation to the roads around it.

I am grateful for the assistance and expertise of Nigel Barratt in examining the roads usage round the town in order to work on these issues.

I am hoping that the ‘Walkers are Welcome Woodbridge’ initiative will be supported by these proposals, and that they might link in with issues as diverse as the air quality work at Melton Hill, the passage of school children to school,  and the rat-running from Wilford Bridge along the Ipswich Road – producing really joined up planning for traffic and tourism.

Conservatives lose their majority on Suffolk County Council  With a LibDem win at the Hadleigh byelection last month, the Conservatives finally lost their precarious hold on Suffolk County council and are now a minority administration. The balance of power is now:

Conservative 37 – Labour 15;  LibDem 8; UKIP 10; Green 2; Independent  3

Suffolk County Council’s vote on devolution deal – 23 November  Suffolk County Council – together with all district councils – will be voting on the Suffolk Norfolk devolution deal at the end of the month.  For the county council, this is:

  • The extraordinary County Council on 2pm 23rd November
  • The extraordinary Cabinet on 5.30pm 23rd November (or following the extraordinary Council meeting if later)

with the orders currently scheduled to be laid before Parliament on 24th of November.

The deal requires the 2017 election of a Norfolk & Suffolk Mayor, and the formation of a “super-authority” in which all councils from both counties  would be represented equally.

This authority would have a budget of £100m to spend on an inflated governmental requirement for  240,000 new homes ( far more than required locally so presumably aimed at London overspill)  for the next five years and would have new powers (but little new funds) to fund the required  infrastructure programmes needed to support the development the deal requires.

Although Suffolk’s County Council and all its district & borough councils backed the principle of this devolution deal in the summer, in  Norfolk the reaction was much less positive – four of the county’s seven districts (including Norwich City Council) voted to reject the deal .

New Telecoms boxes update   After I raised the issue of the 5 telecoms boxes in Sandy Lane on both social media and BBC Suffolk, EE finally got in contact with the Suffolk Highways Officers. We are now in hope that the issue can be rectified  without legal proceedings becoming necessary.

Parents urged to Have Their Say on New School Admissions Policy Suffolk County Council is seeking views from parents and carers on the proposed school admissions policy for the 2018/2019 academic year. There are proposals to make minor changes to the admission arrangements for schools in Suffolk and the policy aims to ensure school places are offered to children in a fair way.  The consultation will run until Tuesday 13 December 2016.

Dutch Kitchenware Cold Callers   Suffolk Trading Standards warn that they have had reports about (specifically Dutch) salesmen cold-calling door-to-door in Suffolk. They say these appear to be people who have targeted other areas in Britain.

The caller is typically a man selling knives, saucepans and cutlery sets that he claims that he has had left over from a trade fair. His story is that he needs to get rid of the products quickly because he is returning to Holland later in the day and cannot take them back through customs.

Although the products are described as being reasonable quality, trading standards are concerned that consumers may be paying over the odds and there are no customer rights. As ever they are concerned that undue pressure is put on elderly and vulnerable people.

Suffolk Trading standards ask that if anyone becomes aware of these (or other) salesmen operating in their area,  to please contact  via 03454 040506. They also remind Suffolk residents of the door stickers they supply to discourage cold callers.

Firebreak training in Hollesley Bay    In late October I spent an afternoon at a ‘Firebreak’ passing-out parade at Hollesley Bay prison. This is a practical but inspirational programme taught by the fire brigade (Essex, not Suffolk, on this occasion) – and the first time ever this programme has been delivered in a prison!!

Outcomes were outstanding: 12 hard-to-reach prisoners of very different ages and backgrounds had worked together to become a team, learned the cooperative and practical skills needed in firefighting, got a serious qualification, and all reported they have gained a lot from the course.

This was resoundingly echoed by guards and instructors. I very much enjoyed watching the presentation drill, and talking to the participants and instructors afterwards.

Most interesting of all, the training started to introduce the subject of ‘restorative justice’ and met with such success that the team was returning to the prison to run some sessions specifically on this, with the same prisoners.

Huge plaudits all round: to the Shaw Trust for funding it, Essex Fire Brigade for delivering it, and of course, Hollesley Bay for having confidence to go ahead with this pioneering training in the first place

‘No Cold-calling Zone’ in Morley Avenue

Last Thursday, Lee Nunn from Suffolk Trading Standards and I visited every home in Morley Avenue to talk to residents about their experiences with cold callers,  to set up a ‘No Cold-Calling zone’ in the Avenue, and to supply “No Cold Calling” door stickers advertising this.  For residents displaying a no cold calling door sticker  it is now a criminal offence for traders to call at their door, although things like collecting for local charities, local newspaper deliveries and the like are fine. No Cold Calling street signage will be fixed in the road to further identify that residents in the road do not welcome uninvited doorstep callers and it will be a criminal offence for traders to cold call on any properties in the road.

Rogue traders cold-calling prey quite ruthlessly on people – particularly if they are vulnerable and on their own. Lee Nunn said he was surprised at the sheer level of cold-calling activity taking place  in Morley Avenue compared with other areas he had visited.

These have included fish salesmen,  people suggesting they were from the Probation board, selling household goods at inflated prices, and  young  men selling torches etc ‘in order to get into the army.’

Fortunately Morley Avenue is a tightknit community with a lot of good neighbours. However a resident has recently been talked into buying an extremely large quantity of fish at a very high price. (You can find more details about rogue fish sellers here)

If you’re not sure don’t open the door,”advises Lee Nunn,

In addition he  suggests:

  • Use a door chain to check who is calling
  • Don’t trade on the door step
  • Ask a trusted friend or family member for advice on reputable traders
  • Display a “No Cold Calling “ sticker on your door. Available free from Suffolk Trading Standards on 01473 264859 or via TradingStandards@suffolk.gov.uk
  • Always report any  suspicions cold-calling activity immediately to Trading Standards via the Citizens Advice Consumer Helpline on 03454 040506