Tag Archives: 0345

Whats happening in Suffolk Nov 2014

Care UK   There is serious concern at the way Care Uk is running some of the care homes in Suffolk. Councillor Alan Murray has been challenged as to what the council is doing to rectify these problems. The firm took over SCC’s 16 care homes in 2012 and is in the process of building 10 purpose-built replacements

A CQC inspection last month found Mildenhall Lodge below standard in four of five categories while a safeguarding inspection raised concerns about another home, Asterbury Place.

We’ve been told that “Care UK have committed additional support to both Mildenhall Lodge and Asterbury Place in Ipswich until all of the improvements are completed.  SCC officers continue to monitor improvements…  and will continue to have regular contact with any relatives who wish to discuss any concern whilst final improvements are made in both homes”.

SCC Health Scrutiny looked at current arrangements for ensuring the quality of care in residential homes in Suffolk in October concluded that:

a)        It was not fully satisfied that lessons had been learned from the findings of the recent CQC inspection of Mildenhall Lodge. Further, that the Committee was not yet satisfied that all the appropriate steps had been taken to improve the quality of care at Mildenhall Lodge and in the other Suffolk homes run by Care UK.

b)         that at its meeting on 20 January 2015 it wished to receive a further report, providing an update and including detailed evidence about:

i)          what had been done to ensure that all Suffolk homes run by Care UK were meeting the essential standards monitored by the CQC;

ii)         the current ratings of all Suffolk homes run by Care UK;

iii)        the views of residents and their families, gathered in a systematic way;

iv)        what steps had been taken within the County Council to strengthen contract management arrangements within Adult and Community Services;

v)         the findings of a recent ADASS (Association of Directors of Adult Social Services)  national benchmarking exercise in relation to contract management arrangements in neighbouring authorities and how Suffolk compared

Civil Parking Enforcement  SCC Cabinet are looking to extend an agreement with Ipswich Borough Council to enable IBC to continue undertaking Civil Parking Enforcement in Ipswich for another 5 years. ALthoough this is Ipswich-specific, it is interesting because the arrangement has been in place for 9 years and  the key benefits, perceived at the start are still held to be true today.

These are:

  • Most cost effective  management of on- and off-street parking enforcement
  • Safer traffic conditions and improved traffic floe
  • More locally accountable

The suggestion is that CPE may be extended beyond Ipswich. Officers make the point that it will always be an easier option in an urban than a rural setting.

Revised Guidance for Parking  Suffolk County Council Cabinet is looking today at adopting a revised “Suffolk Guidance for Parking’. It has been updated to support the next generation of green transport, eg supporting electric vehicle charging points, minimum bicycle parking requirements and priority Car Club parking spaces in planning decisions. A rather more contentious section states:

“In line with national policy, the guidance includes a minimum of car parking spaces for new residences to replace the maximum limit contained in the previous standards. The absence of such a minimum standard has led to many cases of inadequate residential parking on new developments leading to unsightly and unsafe on-street parking congestion. The implementation of a minimum standard provides an opportunity to provide an appropriate level of parking that meets the day-to-day needs of occupiers.” It also gives specific minimum dimensions for car parking spaces.

Although the 2011 Census revealed that 14% of households in Suffolk Coastal were carless, it also revealed there were 3% of households with 4 cars or more!

If this policy is adopted centrally, it would be up to Suffolk Coastal District Council to adopt this policy although SCC recommends that they adopt it as a supplementary planning policy.

Recommendations on parking design are also made in an appendix, to ameliorate the ugliness of parking areas. Again, whether individual district councils sign up to this is individual!

0345 numbers for Suffolk County Council

From last month the county council has changed all of its 0845 telephone numbers to 0345. The remaining seven digits of the telephone numbers are remaining exactly the same. This includes the telephone numbers for people wanting to apply for a school place for their child, reporting a pothole or road defect and the Families Information Service.

Calls to 0345 numbers from landlines and mobiles are included in free call packages. For customers with these packages, it will mean calling the council on these numbers, does not incur any additional costs. For people not on free call packages, a call to a 0345 number costs no more than a geographical number (eg: 01284, 01787 and 01473).

Existing 0845 numbers are not being switched off overnight. There will be a period of time where the 0845 number, and its replacement 0345 number, will both be live. This is to ensure people can still access the services they need whilst getting used to the new numbers. It will also mean the county council only replaces printed materials and liveries when current stocks run out.

All Freephone numbers starting 0800 will also remain unchanged.

Childrens Centres There was an attempt to halt the current consultation and possible closures, but unfortunately this failed. The results of the consultation will be presented to SCC cabinet on 9th December.

Surgery  My surgery is on the third Saturday of the month, as ever. 10-12, in Woodbridge Library